Identity
EducatorKnowhow is a provider of online training courses approved by the Department of Education in Ireland. We offer our participants training courses in a format that is as efficient and as cost effective as possible in order to enable users of the site to meet their continuing professional development obligations.
Postal Address: EducatorKnowhow, HQ Tralee, Block 2, Dominick Street, Tralee, Co. Kerry, V92 C799, Ireland.
Telephone: 00353 66 71 65 065
Email: courses@educatorknowhow.com
Purpose
In this privacy statement, we explain what we do with the data we obtain about you when you use our site. We recommend that you read this statement carefully. When processing your data we comply with the requirements of privacy legislation.
Any information provided by you is obtained for one or more of the following reasons:
To issue a certificate on successful completion of a course
To provide details, such as your teaching council number, to the Department of Education in Ireland, on request and where relevant
To enable us to provide you with support when you are undertaking one of our courses
To facilitate ongoing contact with you if you agree to receive further emails from EducatorKnowhow
To provide us with statistical information in order to meet the needs of site users engaging with our services.
Disclosure
EducatorKnowhow does not share or otherwise disclose personal or site information with partners or third parties other than the Department of Education in Ireland – where relevant and appropriate.
Right of access
Course participants have the right to be given a copy of their personal data retained by EducatorKnowhow. Please email EducatorKnowhow supplying us with proof of your identity and we will revert to you by return e-mail.
Right of rectification or erasure
The personal details on a profile record can be updated by the participant at any time while undertaking a course.
If a certificate of completion has been issued, this will be retained on file for 1 month after course completion on the participant’s profile.
Cookies
A cookie is a small file that is automatically issued to the user’s computer when the user enters our site and which is stored by the browser on the user’s computer hard drive. Cookies identify the user’s computer, not the individual user of the computer. Cookies store some basic information which helps EducatorKnowhow to identify if a user of a computer has previously visited the site and if the user has provided some personalised information. EducatorKnowhow’s use of cookies enables the user to save their password in their browser, so the user does not have to re-enter it each time they visit the EducatorKnowhow site.
Security
We take our security responsibilities seriously, employing the most appropriate physical and technical measures to secure data safety and review these measures regularly.
Accurate, complete and up to date
Personal details such as your postal address and contact phone number etc., which are on your profile can be updated by you at any time.
Adequate, relevant, not excessive
We implement a privacy policy to review all data supplied/obtained, and delete that which is no longer necessary.
Retention
It is our policy not to retain credit card details once a transaction has been completed.
Complaint resolution mechanism
Should you have any questions regarding any aspect of your personal data with us, please feel free to contact us directly so that we can address your concerns.